Sila Heating and Air Conditioning

Sila (also referenced as Silva/Sila heating and air) shows significant inconsistency across reviews. Professionalism scores are mixed: two reviews praise politeness and courtesy, but one explicitly mentions a technician with a poor attitude. Pricing is a major weakness, with one customer reporting a $4000+ quote that was 20x higher than a competitor's $224 fix, and another noting quotes double tho... Read more

Sila (also referenced as Silva/Sila heating and air) shows significant inconsistency across reviews. Professionalism scores are mixed: two reviews praise politeness and courtesy, but one explicitly mentions a technician with a poor attitude. Pricing is a major weakness, with one customer reporting a $4000+ quote that was 20x higher than a competitor's $224 fix, and another noting quotes double those of other firms. Project completion is severely hampered by a callback failure where technicians missed a scheduled window and never communicated, leaving the customer waiting 2 hours. Experience and technical skill appear adequate when work is completed, but warranty disputes and incomplete initial repairs undermine confidence. The company's age of reviews (2014-2017) limits recency assessment. Read less