Overview of Company Customer Sentiment Analysis in May
All four reviews are 1-star and describe overwhelmingly negative experiences across every dimension. Professionalism is severely damaged by consistent reports of no-shows, ignored messages, arrogant communication, and disregard for customer boundaries. Project completion is critically low, with multiple reviewers reporting that work was never started or delivered, and one reviewer describing outri... Read more
All four reviews are 1-star and describe overwhelmingly negative experiences across every dimension. Professionalism is severely damaged by consistent reports of no-shows, ignored messages, arrogant communication, and disregard for customer boundaries. Project completion is critically low, with multiple reviewers reporting that work was never started or delivered, and one reviewer describing outright fraud including unauthorized Home Depot purchases. Pricing received a marginally higher score only because one reviewer noted the contractor is cheaper than competitors, but immediately qualified that this comes at a steep hidden cost. Experience is called into serious question by one reviewer who could not verify the contractor's claimed journeyman plumber license in Maryland's state database and noted an unwillingness to pull permits. Read less