Guardian Plumbing Services

The reviews for Guardian Plumbing Services predominantly showcase dissatisfaction among customers, with many pointing to specific issues that diminished their experiences. A significant number of reviewers reported unreliable service, primarily due to the lack of follow-up after initial consultations. One customer noted that despite multiple attempts to reach the service team, they received no res... Read more

The reviews for Guardian Plumbing Services predominantly showcase dissatisfaction among customers, with many pointing to specific issues that diminished their experiences. A significant number of reviewers reported unreliable service, primarily due to the lack of follow-up after initial consultations. One customer noted that despite multiple attempts to reach the service team, they received no responses, underscoring a communication breakdown. Another common grievance involves perceived dishonesty in pricing and service recommendations. For instance, one reviewer criticized the staff for suggesting a new urinal when their current one was relatively new, coupled with aggressive behavior from a staff member. This sentiment was echoed in critiques related to the high fees charged for seemingly minimal work and the costs incurred for necessary supplies, which added frustration to an already bad experience for customers. Additionally, the reviews mentioned poor cleanliness during and after service. Several customers remarked on mess left behind after jobs completed, which left them dissatisfied not just with the service provided, but with the overall professionalism of the company. This is compounded by complaints regarding the pace of work, as customers felt the technicians moved slowly, further extending the time required for each job. On a more positive note, there was one review highlighting a satisfying experience with a specific technician named Dean, who demonstrated professionalism and promptness. This indicates that while there are isolated positive experiences, they are not representative of the overall customer sentiment. In summary, the reviews for Guardian Plumbing Services highlight significant concerns regarding customer service, honesty, efficiency, and cleanliness, leading to an overwhelming recommendation against using their services. The few positive experiences appear to be exceptions, unable to offset the consistent negative feedback from most customers. Read less