Bailey Bros Plumbing & Drain Services

The reviews shared indicate a significant discontentment among several customers regarding Bailey Bros Plumbing & Drain Services. Key themes emerging from the reviews include:Perceived Unprofessionalism: Multiple customers reported unprofessional behavior, particularly regarding timing and communication. A notable instance involved a customer whose emergency situation was downplayed, leading to si... Read more

The reviews shared indicate a significant discontentment among several customers regarding Bailey Bros Plumbing & Drain Services. Key themes emerging from the reviews include:Perceived Unprofessionalism: Multiple customers reported unprofessional behavior, particularly regarding timing and communication. A notable instance involved a customer whose emergency situation was downplayed, leading to significant frustration when the plumber arrived late and did not perform adequate inspections.Dissatisfaction with Service Quality: There's a strong sentiment expressing that the services rendered were not satisfactory. One reviewer mentioned a feeling of being scammed, implying that the consultation fees and proposed repair costs were exorbitantly high compared to what another service provider charged for similar repairs.Integrity and Trust Issues: Reviews express a sense of betrayal, especially where customers felt that their experiences were marred by dishonesty. Issues like refusing to return fees for services unrendered and unfulfilled promises to follow through on work led to a significant breach of trust.Mixed Experiences: Despite the overwhelming negativity, there's an isolated instance of a positive review where a customer praised the company for knowledge and affordability during a minor fix. This suggests that there may be employees or instances where service quality meets customer expectations, albeit inconsistently. Overall, the findings reflect a trend of negative sentiment focused on reliability, trustworthiness, and satisfactory service, indicating that while there might be a fraction of satisfied customers, the majority report experiences that could deter potential clients from engaging Bailey Bros Plumbing & Drain Services. Read less