ARS / Rescue Rooter - Laurel

The recent reviews for ARS / Rescue Rooter in Laurel indicate overwhelmingly negative experiences from customers. While some users noted prompt service and satisfactory repairs, the majority expressed frustration over high costs, perceived dishonesty in diagnostics, and poor customer service. Many reviews mentioned issues with recurring problems, upselling unnecessary services, and long wait times... Read more

The recent reviews for ARS / Rescue Rooter in Laurel indicate overwhelmingly negative experiences from customers. While some users noted prompt service and satisfactory repairs, the majority expressed frustration over high costs, perceived dishonesty in diagnostics, and poor customer service. Many reviews mentioned issues with recurring problems, upselling unnecessary services, and long wait times for appointments. Customers frequently remarked on their dissatisfaction with follow-up communication and the company's inability to resolve issues regarding their HVAC systems. Overall, the sentiment is predominantly unfavorable, highlighting serious concerns regarding the company's service quality and customer treatment. Read less