Overview of Company Customer Sentiment Analysis in January
The reviews for Robert Brown Plumbing present a mixed sentiment overall. Several customers praised their prompt emergency response, professionalism, and effective repairs, highlighting specific technicians who went above and beyond. However, there are notable complaints regarding the quality of service, including issues with follow-up, pricing transparency, and poor communication after visits. Whi... Read more
The reviews for Robert Brown Plumbing present a mixed sentiment overall. Several customers praised their prompt emergency response, professionalism, and effective repairs, highlighting specific technicians who went above and beyond. However, there are notable complaints regarding the quality of service, including issues with follow-up, pricing transparency, and poor communication after visits. While some customers reported satisfactory outcomes and a willingness to use their services again, others expressed frustration over perceived negligence, lack of thoroughness, and disappointment after being charged for services that didn Read less