Roach Plumbing

This single review paints a severely negative picture of Roach Plumbing across the dimensions that can be assessed. Professionalism is scored near zero due to explicit, detailed accounts of rude behavior from both the field technician and the phone representative — including the technician banging on a security gate with a wrench, abandoning the job when corrected, and the office staff dismissin... Read more

This single review paints a severely negative picture of Roach Plumbing across the dimensions that can be assessed. Professionalism is scored near zero due to explicit, detailed accounts of rude behavior from both the field technician and the phone representative — including the technician banging on a security gate with a wrench, abandoning the job when corrected, and the office staff dismissing the customer's complaint with dismissive language. Project completion is scored near zero as the technician left the property before any work was performed, resulting in a completely abandoned service call. Pricing and experience cannot be scored as neither was mentioned in the review. The overall picture from this single data point is one of serious operational and conduct failures. Read less