JRC Plumbing

The review conveys strong dissatisfaction due to several key factors. Firstly, the communication from JRC Plumbing appears to be inadequate; the reviewer notes that they were not contacted directly by the company after the assignment from the home warranty, which suggests a lack of initiative on the company's part. Furthermore, confusion regarding the appointment date and time highlights significa... Read more

The review conveys strong dissatisfaction due to several key factors. Firstly, the communication from JRC Plumbing appears to be inadequate; the reviewer notes that they were not contacted directly by the company after the assignment from the home warranty, which suggests a lack of initiative on the company's part. Furthermore, confusion regarding the appointment date and time highlights significant disorganization within the scheduling process. The reviewer attempted to clarify the situation by reaching out multiple times but felt let down once again, exacerbated by the employee's excuse regarding their absence. This indicates a lack of accountability and may lead to lingering trust issues for potential customers. Overall, the review points to a critical need for improved communication, reliability, and an organized scheduling system from JRC Plumbing to enhance customer satisfaction. Read less