Vaughns Drainage And Plumbing Services

Vaughns Drainage and Plumbing demonstrates severe deficiencies across all measured dimensions. Professionalism is undermined by dishonesty (false claims about doorbell ringing, lying to owner), incomplete callbacks, and poor communication. Project completion is critically weak, with multiple instances of abandoned work, incomplete repairs, and failure to honor commitments to return and finish jobs... Read more

Vaughns Drainage and Plumbing demonstrates severe deficiencies across all measured dimensions. Professionalism is undermined by dishonesty (false claims about doorbell ringing, lying to owner), incomplete callbacks, and poor communication. Project completion is critically weak, with multiple instances of abandoned work, incomplete repairs, and failure to honor commitments to return and finish jobs. Pricing practices are problematic, including excessive estimate fees ($65), low-ball quotes followed by additional charges, and refusal to complete quoted work properly. The single positive review from 2023 praising experience and professionalism is substantially outweighed by five recent negative reviews (2022-2024) documenting systematic failures. The company's willingness to misrepresent work completion and charge for incomplete jobs represents a fundamental breach of contractor accountability. Read less