Mudbug Plumbing & Remodeling

Over the past month, Mudbug Plumbing & Remodeling has garnered a mixed, predominantly negative response from customers based on their experiences. A majority of the reviews highlight grave concerns with the company's reliability and communication.Communication Issues: One consistent theme across the reviews is a lack of effective communication. Several customers reported being given incorrect or m... Read more

Over the past month, Mudbug Plumbing & Remodeling has garnered a mixed, predominantly negative response from customers based on their experiences. A majority of the reviews highlight grave concerns with the company's reliability and communication.Communication Issues: One consistent theme across the reviews is a lack of effective communication. Several customers reported being given incorrect or misleading information regarding the status of their service, particularly related to municipal permits and licensing. For instance, one reviewer detailed a frustrating three-week delay without hot water due to poor management communication about the permit filing process. Many felt that the staff were unresponsive, often requiring customers to reach out for updates rather than receiving proactive communication from the company.Unreliable Scheduling: Multiple reviews noted that scheduled appointments were either missed or went without any notification from the company. Customers expressed frustration over having to reschedule multiple times with no follow-through, leading to a perception of unprofessionalism and unreliability.Concerns About Licensing and Professionalism: Some customers reported being unaware that Mudbug was not properly licensed to perform work in their area Read less