Master Plan Plumbing, Inc.

The analysis of customer reviews reveals a slew of discontent regarding Master Plan Plumbing, Inc. The reviews collectively highlight a series of systemic issues in service delivery.Timeliness and Reliability: Reviewers consistently emphasize the plumber's chronic inability to adhere to schedules. Delays in project completion, often accompanied by lack of communication, have led to significant inc... Read more

The analysis of customer reviews reveals a slew of discontent regarding Master Plan Plumbing, Inc. The reviews collectively highlight a series of systemic issues in service delivery.Timeliness and Reliability: Reviewers consistently emphasize the plumber's chronic inability to adhere to schedules. Delays in project completion, often accompanied by lack of communication, have led to significant inconvenience for customers. One review specifically mentions that the project took a month just to complete the rough-in stage.Quality of Work: There are numerous accounts of substandard work, with reports of incomplete tasks, especially concerning critical plumbing components like gas lines and water heater installations. Many clients encountered serious problems that necessitated hiring alternative plumbers to correct or complete the work, leading to unexpected financial burdens.Financial Practices: The practice of demanding upfront deposits has raised concerns, with customers advising against it based on their own negative experiences. Several reviews communicated feelings of being taken advantage of, suggesting that the payment structure does not align with satisfactory completion of work.Professionalism: The reviews depict a lack of professionalism and accountability from Master Plan Plumbing, Inc. Customers reported that they had to threaten to terminate services to elicit responses or action from the plumber, highlighting poor customer service and a blatant disregard for client schedules.Customer Advice: A common recurring theme is strong caution directed at potential customers to avoid hiring this plumbing service. The account provided by one reviewer concluded that the plumber is a "thief," echoing widespread disappointment and distrust among clients. In summary, Master Plan Plumbing, Inc. has faced substantial backlash from its clients, characterized by unprofessional conduct, operational inefficiencies, and a track record of incomplete and dubious plumbing work. Recommendations from customers strongly advise against hiring this service provider based on recent experiences. Read less