Magee & Sons

The reviews for Magee & Sons reveal a mixed sentiment, showcasing both commendable service and significant dissatisfaction. On one hand, some customers appreciate the promptness and professionalism displayed by the technician, Marcus, especially highlighting his dedication to resolving complex plumbing issues and his willingness to assist beyond the scope of work. On the other hand, there are seri... Read more

The reviews for Magee & Sons reveal a mixed sentiment, showcasing both commendable service and significant dissatisfaction. On one hand, some customers appreciate the promptness and professionalism displayed by the technician, Marcus, especially highlighting his dedication to resolving complex plumbing issues and his willingness to assist beyond the scope of work. On the other hand, there are serious concerns regarding communication and reliability, notably from a customer frustrated with delays and a lack of transparency in the hiring of subcontractors. While some praise Magee & Sons for being cost-effective and effective in their plumbing work, others feel let down by what appears to be unprofessional management and accountability issues. In summary, the overall sentiment reflects a dichotomy - with positive experiences in technical service and stark criticisms regarding customer service, follow-through, and communication. Read less