Coles Mike Plumbing

The single review provided exhibits strong frustration and disappointment with Coles Mike Plumbing. Key themes emerge from this review:Unprofessional Behavior: The reviewer describes the staff as "arrogant" and "smart asses," indicating a lack of professionalism in how they interacted with the customer. This suggests that customer service is a significant area of concern.Questionable Business Prac... Read more

The single review provided exhibits strong frustration and disappointment with Coles Mike Plumbing. Key themes emerge from this review:Unprofessional Behavior: The reviewer describes the staff as "arrogant" and "smart asses," indicating a lack of professionalism in how they interacted with the customer. This suggests that customer service is a significant area of concern.Questionable Business Practices: There is a clear implication that the company may attempt to upsell unnecessary services or repairs. The comment about turning a simple job into a "major job" denotes a perception of dishonesty and opportunism, which can severely damage customer trust.Negative Personal Experience: The overall tone of the review is hostile, with the reviewer stating they would "never use these idiots" again. This personal sentiment reflects a broader issue that could lead to loss of potential customers if not addressed. In summary, Coles Mike Plumbing appears to have a reputation for providing poor customer service and possibly engaging in unethical business practices, leading to an overall negative perception among customers. Read less