bluefrog Plumbing + Drain of New Orleans

Bluefrog's reviews reveal a deeply split customer base. On the positive side, several reviewers praised individual technicians by name for punctuality, professionalism, and genuine problem-solving skill — with standout mentions of same-day service, transparent quoting, and going above and beyond (e.g., absorbing thousands in unexpected sewer costs). However, pricing is the single most damaging d... Read more

Bluefrog's reviews reveal a deeply split customer base. On the positive side, several reviewers praised individual technicians by name for punctuality, professionalism, and genuine problem-solving skill — with standout mentions of same-day service, transparent quoting, and going above and beyond (e.g., absorbing thousands in unexpected sewer costs). However, pricing is the single most damaging dimension: multiple independent reviewers across different years explicitly documented quotes that were 3–5x higher than competitors for identical work, with two reviewers alleging outright deceptive or bait-and-switch pricing tactics. Project completion is mixed — some jobs were completed excellently, but others were abandoned, misdiagnosed, or left unresolved after multiple visits. Experience scores are dragged down by a documented mini-split installation where technicians lacked basic skills and a repeated AC/plumbing misdiagnosis that required a third-party company to resolve. Read less