Overview of Company Customer Sentiment Analysis in May
This contractor's review profile is deeply mixed and spans over a decade, making reliable assessment difficult. Professionalism is the most-mentioned dimension and is severely dragged down by two damning reviews: one describing the owner telling a potential customer to 'fuck off,' and another detailing broken commitments, excuses, and disappearing without completing work or returning calls. Two po... Read more
This contractor's review profile is deeply mixed and spans over a decade, making reliable assessment difficult. Professionalism is the most-mentioned dimension and is severely dragged down by two damning reviews: one describing the owner telling a potential customer to 'fuck off,' and another detailing broken commitments, excuses, and disappearing without completing work or returning calls. Two positive reviews praise responsiveness, respectful attitude, and care — but these are outweighed by the severity of the negative incidents. Project completion is a significant concern, with one reviewer explicitly describing abandoned work, unmet timelines, and a contractor who took partial payment and vanished. Pricing and experience received modest positive mentions in older reviews, but the negative reviewer explicitly called the quality of work 'marginal,' which tempers those scores considerably. Read less