A & E Star Services

Across the reviews, there were notable positive sentiments associated with timely responses and quality workmanship. Customers frequently pointed out Edwin's skills in plumbing and HVAC services, often praising the quick resolutions provided for urgent issues, such as broken air conditioning or malfunctioning circuit breakers. The phrase "five-star service" appeared, indicating strong customer sat... Read more

Across the reviews, there were notable positive sentiments associated with timely responses and quality workmanship. Customers frequently pointed out Edwin's skills in plumbing and HVAC services, often praising the quick resolutions provided for urgent issues, such as broken air conditioning or malfunctioning circuit breakers. The phrase "five-star service" appeared, indicating strong customer satisfaction for various jobs completed. However, newer reviews indicated some dissatisfaction regarding communication and operational practices. Mention of unprofessional behavior, such as entering properties without proper notice and failing to clean up after work, was concerning for some users. One reviewer expressed frustration about receiving a final bill that was significantly higher than the initial quote, with no itemized receipt provided. Additionally, customers mentioned missed appointments, which detracted from their overall experience. Overall, while the company shows potential with highly skilled workers and a good response time, attention to customer care, clarity in pricing, and thorough job completion would enhance their service and reputation. Addressing these highlighted issues could lead to improved customer experiences and increased trust in their services. Read less