Doug
2.1 /5 (93 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The recent reviews for Doug's Service Company paint a predominantly negative picture of customer experiences. While a few reviews highlight positive interactions with specific technicians, the overall sentiment points to feelings of frustration, disappointment, and disbelief regarding the company's pricing and service standards. Customers express severe dissatisfaction over perceived overcharges f... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire repair
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Generator installation
Generator repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
30%
- Professionalism
70%
- Experience
50%
- Completion
40%
Overview of Company Customer Sentiment Analysis in January
Analysis of the reviews reveals a strong sense of discontent among customers, primarily driven by two significant factors: pricing and service quality. Multiple reviewers reported experiencing what they considered exorbitant charges for relatively simple tasks, which they viewed as price gouging. For instance, charges for diagnosis and repair work often exceeded what customers felt was reasonable,... Read more