Rabalais Sewer Rooter Service

The review highlights a commendable level of customer service provided by the company, as described by the terms "courteous," "professional," and "efficient." This indicates that the staff likely engaged with the customer in a respectful and skilled manner, which is a crucial aspect of service-oriented businesses where customer interaction is key. However, the review also reveals a critical draw... Read more

The review highlights a commendable level of customer service provided by the company, as described by the terms "courteous," "professional," and "efficient." This indicates that the staff likely engaged with the customer in a respectful and skilled manner, which is a crucial aspect of service-oriented businesses where customer interaction is key. However, the review also reveals a critical drawback regarding pricing. The mention of a $700.00 charge for drain cleaning was emphasized as "outrageous," suggesting that the customer felt the cost did not align with their expectations of value for the service received. The offer of a 90-day guarantee may alleviate some concerns about service effectiveness, but it does not overcome the initial shock of the perceived high expense. Overall, while the service execution appears to meet professional standards, the potential financial burden seems to outweigh the positive service experience for this particular customer, leading to a hesitation in recommending Rabalais Sewer Rooter Service for future needs. This duality in experience underlines the importance of balancing service quality with customer affordability in business operations. Read less