EZ Baths

The review reflects significant dissatisfaction with EZ Baths, primarily due to extended service delays and unresolved issues following installation. The customer's experience has been marred by ongoing repairs and concerns related to leaks, indicating a lack of professionalism and reliability in service execution. Detailed Sentiment Analysis: The review highlights several critical issues the ... Read more

The review reflects significant dissatisfaction with EZ Baths, primarily due to extended service delays and unresolved issues following installation. The customer's experience has been marred by ongoing repairs and concerns related to leaks, indicating a lack of professionalism and reliability in service execution. Detailed Sentiment Analysis: The review highlights several critical issues the customer faced with EZ Baths. Initially, the promised one-day installation has turned into a five-day ordeal, suggesting a breakdown in their scheduling or execution process. The mention of "holes left in the sheet rock" points to poor workmanship and a lack of attention to detail, exacerbating the frustration felt by the customer. Furthermore, the customer expresses concern over a leak from the tub, which was reportedly not supposed to occur, raising questions about the quality of the installation and the accountability of the service team. In summary, the review indicates a predominantly negative sentiment towards EZ Baths, characterized by unmet expectations, lack of timely service, and significant dissatisfaction with the overall customer experience. Common findings from this review center around issues of reliability, quality control, and effective communication from the service providers. These factors suggest that improvements are urgently needed in both service delivery and customer support to restore trust and satisfaction. Read less