Discount Plumbing Repair

The recent reviews for Discount Plumbing Repair indicate a generally positive customer experience, especially centered around the service provided by Jermone, who is frequently mentioned as a reliable and professional plumber. Clients appreciated his communication, arriving on time, and overall efficiency. Several customers highlighted that the pricing was reasonable compared to other service prov... Read more

The recent reviews for Discount Plumbing Repair indicate a generally positive customer experience, especially centered around the service provided by Jermone, who is frequently mentioned as a reliable and professional plumber. Clients appreciated his communication, arriving on time, and overall efficiency. Several customers highlighted that the pricing was reasonable compared to other service providers, referencing their satisfaction with the pricing transparency and overall value received for the services rendered. Common themes from the positive reviews include: - Professionalism: Customers consistently mentioned the professionalism of the staff, specifically Jermone, who is noted for his thoroughness and friendly demeanor. - Effective Communication: Many reviewers valued the timely updates through text and calls concerning appointments and service schedules. - Quality of Work: Positive sentiments about the quality of the plumbing work, as well as the ability to handle unexpected challenges calmly and competently, were predominant themes. Conversely, a few reviews articulated substantial dissatisfaction, highlighting specific occurrences of poor customer service. The negative sentiments raised concerns over: - No-shows and Poor Communication: Customers expressed frustration when appointments were missed without prior notice, reflecting poorly on the company Read less