Scroggins Plumbing

The reviews of Scroggins Plumbing primarily underscore a lack of effective communication and responsiveness, which seems to be a significant pain point for customers. One reviewer noted that a technician was unable to diagnose the plumbing issue and had to call for assistance, which eventually led to a decision to replace the entire pipe without a thorough examination. This raised concerns about t... Read more

The reviews of Scroggins Plumbing primarily underscore a lack of effective communication and responsiveness, which seems to be a significant pain point for customers. One reviewer noted that a technician was unable to diagnose the plumbing issue and had to call for assistance, which eventually led to a decision to replace the entire pipe without a thorough examination. This raised concerns about the expertise of on-site staff. A recurring theme in both reviews is the detrimental impact of poor communication. A customer highlighted frustration from waiting an extended period for a return call from the owner, emphasizing how a lack of follow-up can exacerbate customer dissatisfaction. Moreover, the reports of additional charges for a follow-up visit without prior notice leave customers feeling undervalued and disrespected. An additional concern revolves around pricing. Customers have noted that Scroggins Plumbing's rates are significantly higher Read less