Parker Plumbing - Louisville Plumbing Company

Parker Plumbing presents a deeply divided picture across its review history. On the positive side, multiple reviewers praise specific technicians — particularly Nathan — for professionalism, friendliness, clear communication, and effective problem-solving, and several reviews highlight fair pricing and prompt emergency response. However, a substantial number of negative reviews describe seriou... Read more

Parker Plumbing presents a deeply divided picture across its review history. On the positive side, multiple reviewers praise specific technicians — particularly Nathan — for professionalism, friendliness, clear communication, and effective problem-solving, and several reviews highlight fair pricing and prompt emergency response. However, a substantial number of negative reviews describe serious failures: no-call/no-shows, rude and condescending phone staff, incomplete or improperly executed work (including a dangerous gas leak caused by faulty installation), refusal to take accountability for damage caused, and persistent communication breakdowns. The volume and specificity of negative reviews across multiple dimensions prevent any dimension from scoring above the mid-range. Pricing receives a modest positive lean due to several explicit mentions of fair and transparent costs, but one review alleges deceptive pricing practices, tempering that score. Read less