Hornback Plumbing

Hornback Plumbing demonstrates strong professionalism with consistent responsiveness, punctuality, and courteous technicians across most engagements. Project completion is generally reliable with most jobs finished as promised, though one significant complaint about repeated bandaid fixes and lack of root-cause problem-solving emerged. Pricing is perceived as reasonable and fair by most customers,... Read more

Hornback Plumbing demonstrates strong professionalism with consistent responsiveness, punctuality, and courteous technicians across most engagements. Project completion is generally reliable with most jobs finished as promised, though one significant complaint about repeated bandaid fixes and lack of root-cause problem-solving emerged. Pricing is perceived as reasonable and fair by most customers, but several reviews flagged billing inconsistencies, lack of transparency on cost escalation, and disputes over charges. Experience levels vary noticeably—some technicians show excellent diagnostic skills and efficiency, while others are described as under-trained and requiring excessive time on straightforward jobs. The owner's refusal to service a dissatisfied customer and failure to follow up on billing disputes are concerning professional red flags. Read less