Durbin Plumbing

Durbin Plumbing shows strong technical competence and fair pricing, with multiple reviews praising skilled workmanship and transparent, competitive rates. However, professionalism and project completion are significantly undermined by serious communication failures, multiple reschedules without notice, unresponsiveness to warranty claims, and documented instances of rude and hostile behavior from ... Read more

Durbin Plumbing shows strong technical competence and fair pricing, with multiple reviews praising skilled workmanship and transparent, competitive rates. However, professionalism and project completion are significantly undermined by serious communication failures, multiple reschedules without notice, unresponsiveness to warranty claims, and documented instances of rude and hostile behavior from ownership. Recent positive reviews (2024, 2023) suggest some improvement, but older reviews reveal systemic issues with follow-through and customer service that cannot be ignored. The company's inconsistency—excellent work quality paired with poor communication and accountability—creates an unreliable overall experience. Read less