JKM Construction And Customs

The reviews indicate a clear divide in customer experiences with JKM Construction And Customs. The majority of the negative sentiments stem from interactions with Mike, who appears to have failed to deliver on his commitments. A significant grievance relates to delays in project completion, poor communication, and a lack of accountability, particularly regarding the health hazard created by mold g... Read more

The reviews indicate a clear divide in customer experiences with JKM Construction And Customs. The majority of the negative sentiments stem from interactions with Mike, who appears to have failed to deliver on his commitments. A significant grievance relates to delays in project completion, poor communication, and a lack of accountability, particularly regarding the health hazard created by mold growth from improperly stored materials. This reviewer emphasized feelings of frustration and betrayal, especially since the issues affected their home environment and well-being. Conversely, the positive review mentioning Mr. Adams highlights strong customer service, quick responsiveness, and a welcoming demeanor. This suggests that JKM Construction And Customs may have some staff providing satisfactory service, contrasting sharply with the poor experience furnished with Mike. The sentiment expressed in Mr. Adams' case is largely positive, suggesting he has the potential to bolster the company's reputation if leveraged appropriately. Commonly, the reviews underscore a critical need for improved professionalism and communication within the company, especially from Mike. The negative sentiment on unfulfilled agreements and perceived disrespect in communication could significantly affect potential customers' trust and willingness to choose JKM Construction And Customs for their projects. If the company wishes to enhance its reputation, a thorough reassessment of practices regarding project management, customer relations, and communication protocols is essential. Read less