Overview of Company Customer Sentiment Analysis in January
The reviews for Handy Works Experts reveal an overwhelmingly negative sentiment, with customers expressing frustration and disappointment due to poor workmanship and a lack of accountability. The experiences shared highlight a significant discontent with the service provided, specifically pointing to subpar installation quality and inadequate customer support following the initial service. The sit... Read more
The reviews for Handy Works Experts reveal an overwhelmingly negative sentiment, with customers expressing frustration and disappointment due to poor workmanship and a lack of accountability. The experiences shared highlight a significant discontent with the service provided, specifically pointing to subpar installation quality and inadequate customer support following the initial service. The situation escalates to feelings of being scammed, as clients feel they wasted their money on incompetent work. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews largely focus on the installation service provided by Chris from Handy Works Experts, with a sharp emphasis on the negative consequences stemming from his lack of professionalism and skill. Customers reported that the installation of a new screen door was executed poorly, with specific mention that the door was improperly hung and the handle installed upside down. This not only posed r... Read more
The reviews largely focus on the installation service provided by Chris from Handy Works Experts, with a sharp emphasis on the negative consequences stemming from his lack of professionalism and skill. Customers reported that the installation of a new screen door was executed poorly, with specific mention that the door was improperly hung and the handle installed upside down. This not only posed risks regarding safety, particularly concerning children, but also led to a sense of dissatisfaction and helplessness when attempts to contact the handyman for rectification were ignored. A common thread among the feedback was the lack of communication after the service was rendered. Clients made several attempts to reach out for repairs to the flawed installation, only to be met with silence. This contributed significantly to their perception of the service as unprofessional, as there was no follow-up or resolution to their urgent requests. The overall sentiment reflected in these reviews is characterized by indignation and mistrust. Customers expressed a strong recommendation against utilizing this handyman's services, describing the experience as not just a disappointment but a potential hazard due to the improper installation. Many reviews touched on feelings of being wronged, reinforcing the idea that the service did not meet the expectations of quality or safety, ultimately branding the business as unreliable and untrustworthy. Read less