Wilder Winnelson

The analysis of this review reveals deep dissatisfaction with Wilder Winnelson's customer service. The primary issues noted include:Lack of Responsiveness: The reviewer emphasizes that the staff does not follow up on requests, which creates a perception of apathy towards customer concerns. This sentiment reinforces a feeling of neglect.Inaccessibility of Staff: The mention of the showroom sales em... Read more

The analysis of this review reveals deep dissatisfaction with Wilder Winnelson's customer service. The primary issues noted include:Lack of Responsiveness: The reviewer emphasizes that the staff does not follow up on requests, which creates a perception of apathy towards customer concerns. This sentiment reinforces a feeling of neglect.Inaccessibility of Staff: The mention of the showroom sales employees being "rarely present" indicates a significant gap in availability and support. The customer's need to visit in person to engage in conversations highlights a failure in remote communication channels.Perceived Indifference: The strong language used by the reviewer, such as "care 0% about their customer," suggests a complete disconnect between the company Read less