Design Comfort

Design Comfort demonstrates strong professionalism with consistent punctuality, courteous technicians, and responsive communication across 18 mentions. Technical experience is solid with knowledgeable staff and quality workmanship noted in 9 reviews. Project completion is generally reliable (78/100) though some callbacks and follow-up issues are documented. Pricing emerges as a significant weaknes... Read more

Design Comfort demonstrates strong professionalism with consistent punctuality, courteous technicians, and responsive communication across 18 mentions. Technical experience is solid with knowledgeable staff and quality workmanship noted in 9 reviews. Project completion is generally reliable (78/100) though some callbacks and follow-up issues are documented. Pricing emerges as a significant weakness, with multiple explicit complaints about high hourly rates ($300/hour mentioned), lack of upfront transparency, and unexpected charges. The company shows deterioration in recent years per long-term customers, and one serious incident involving technician misconduct and billing fraud substantially impacts overall trustworthiness. Read less