Rose Hill Plumbing

Mike and Rose Hill Plumbing receive consistent praise for punctuality, courteous demeanor, and professional conduct across multiple reviews spanning several years, which drives a solid professionalism score. However, one detailed 1-star review from 2017 significantly weighs down the project completion and pricing dimensions, describing a failed repair, a mid-job price change attempt, and a refund ... Read more

Mike and Rose Hill Plumbing receive consistent praise for punctuality, courteous demeanor, and professional conduct across multiple reviews spanning several years, which drives a solid professionalism score. However, one detailed 1-star review from 2017 significantly weighs down the project completion and pricing dimensions, describing a failed repair, a mid-job price change attempt, and a refund dispute with repeated hang-ups — all serious red flags. Pricing feedback is mixed: most reviewers found costs reasonable and fair, but the 2017 incident describes a bait-and-switch pricing tactic that cannot be ignored. Experience scores are generally positive, with reviewers noting clean workmanship, proper tools, and long industry tenure, but the failed drain repair that required the customer to fix it themselves tempers that score. The bulk of positive reviews are older than 5 years, with only one review from the past 12 months, which limits confidence in the current state of the business. Read less