Overview of Company Customer Sentiment Analysis in May
Both reviews speak positively about Brendan/Brennan's communication and demeanor, supporting a reasonable professionalism score, though only two data points exist. Pricing was mentioned favorably in one review as 'incredibly reasonable,' but a single mention warrants a conservative score. Project completion is mixed: the first review describes a fully completed septic scope job, while the second d... Read more
Both reviews speak positively about Brendan/Brennan's communication and demeanor, supporting a reasonable professionalism score, though only two data points exist. Pricing was mentioned favorably in one review as 'incredibly reasonable,' but a single mention warrants a conservative score. Project completion is mixed: the first review describes a fully completed septic scope job, while the second describes a diagnostic visit where no leak was found under the house and the issue was redirected to the water service line — suggesting the underlying problem was not fully resolved during that visit. Experience scores are modestly positive given that Brendan demonstrated problem-solving ability in guiding a non-expert client through a complex scope job, but the second review's inconclusive outcome tempers confidence. Read less