On Time Plumbing Heating & Air

This contractor has a sharply divided review profile — three strongly positive reviews praising professionalism, technical skill, and thorough problem-solving, contrasted against three serious negative reviews alleging dishonesty, billing for uncompleted work, and scheduling failures. The positive reviews highlight genuine technical competence, including identifying a dangerous gas leak and reso... Read more

This contractor has a sharply divided review profile — three strongly positive reviews praising professionalism, technical skill, and thorough problem-solving, contrasted against three serious negative reviews alleging dishonesty, billing for uncompleted work, and scheduling failures. The positive reviews highlight genuine technical competence, including identifying a dangerous gas leak and resolving multiple plumbing issues efficiently. However, the negative reviews raise significant red flags around pricing transparency, with one reviewer alleging a $500 bill for one hour of work and another reporting a bill for a service never performed. The scheduling and communication complaints in the negative reviews directly undercut the professionalism score, preventing it from reflecting only the positive experiences. Overall, the score reflects a contractor with real capability but serious and credible concerns about business practices. Read less