On Time Plumbing Heating & Air

The reviews for On Time Plumbing Heating & Air reveal a complex customer sentiment landscape characterized by both high praise and severe criticism. A notable segment of customers highlighted the professionalism and efficiency of the servicemen, particularly in urgent situations. Many users expressed satisfaction with quick responses and successful resolutions of plumbing issues, including complex... Read more

The reviews for On Time Plumbing Heating & Air reveal a complex customer sentiment landscape characterized by both high praise and severe criticism. A notable segment of customers highlighted the professionalism and efficiency of the servicemen, particularly in urgent situations. Many users expressed satisfaction with quick responses and successful resolutions of plumbing issues, including complex problems inadvertently linked to safety hazards like gas leaks. Conversely, a substantial number of reviews reflect significant frustration, primarily centered around claims of dishonesty and inadequate service delivery. Several customers described experiences where they felt misled regarding appointment scheduling and billing practices, with accusations that the company attempted to charge for services not rendered. Complaints about vague and lengthy service windows led to dissatisfaction regarding the overall reliability of the company Read less