Mr. Rooter Plumbing of Wichita, KS

Mr. Rooter scores well on professionalism and experience, with a large volume of recent reviews (2025) praising specific technicians — particularly Lucas — for being knowledgeable, courteous, prompt, and thorough. Project completion is generally strong, with most jobs described as fully resolved, though a handful of older reviews cite incomplete work, a missed cap causing a basement flood, and... Read more

Mr. Rooter scores well on professionalism and experience, with a large volume of recent reviews (2025) praising specific technicians — particularly Lucas — for being knowledgeable, courteous, prompt, and thorough. Project completion is generally strong, with most jobs described as fully resolved, though a handful of older reviews cite incomplete work, a missed cap causing a basement flood, and warranty promises not honored. The pricing dimension is the most damaging: multiple reviewers across different years explicitly describe charges as excessive, hidden, or inconsistent with quoted amounts, including one reviewer alleging a jump from $400 to $1,200 and another citing nearly $1,400 for under three hours of work. The overall score is pulled down meaningfully by the pricing dimension, which has a clear and recurring pattern of negative feedback across the review history. Read less