Midwest Mechanical

The reviews for Midwest Mechanical reflect a mix of positive and negative sentiments. On one hand, many customers rave about the quick response times, professional and knowledgeable technicians, and excellent customer service, expressing gratitude for timely assistance and effective solutions for their HVAC issues. Reviews particularly highlight the integrity and helpfulness of staff members, with... Read more

The reviews for Midwest Mechanical reflect a mix of positive and negative sentiments. On one hand, many customers rave about the quick response times, professional and knowledgeable technicians, and excellent customer service, expressing gratitude for timely assistance and effective solutions for their HVAC issues. Reviews particularly highlight the integrity and helpfulness of staff members, with positive sentiments directed toward specific individuals like Shon and Lee. However, a significant negative experience was noted involving rudeness towards a customer and their partner, suggesting a disconnect in inclusivity and professionalism for certain customers. Overall, while the company showcases strengths in service and performance, there is a critical area for improvement in customer treatment, particularly regarding inclusivity. Read less