Kruse Corporation

This single review describes severe and repeated failures across all dimensions. The customer reports two defective AC units installed by Kruse Corporation, persistent mechanical problems, unresolved warranty claims, repeated service charges ($100 each), and ultimately spent over $12,000 with no functioning unit. Professionalism was compromised by dismissive communication from the service manager,... Read more

This single review describes severe and repeated failures across all dimensions. The customer reports two defective AC units installed by Kruse Corporation, persistent mechanical problems, unresolved warranty claims, repeated service charges ($100 each), and ultimately spent over $12,000 with no functioning unit. Professionalism was compromised by dismissive communication from the service manager, lack of accountability, and aggressive collection action. However, a WW Score cannot be reliably calculated from a single review, as one customer's experience—while detailed—does not provide sufficient data to establish patterns or confidence in the contractor's overall performance. Read less