Hanna Heating and Air Conditioning

This single review describes severe failures across all dimensions: unprofessional diagnosis (technician made $600 recommendation without inspection), unfair pricing (overcharging for labor and warranty paperwork), incomplete project resolution (multiple service calls failed to solve problems, requiring a competitor to fix with simple freon addition), and poor technical knowledge (incorrect diagno... Read more

This single review describes severe failures across all dimensions: unprofessional diagnosis (technician made $600 recommendation without inspection), unfair pricing (overcharging for labor and warranty paperwork), incomplete project resolution (multiple service calls failed to solve problems, requiring a competitor to fix with simple freon addition), and poor technical knowledge (incorrect diagnosis of the actual issue). However, a WW Score cannot be reliably calculated from a single review, as one customer's experience—however detailed—does not provide sufficient statistical basis for contractor evaluation. Read less