Creekmore Plumbing & Heating

Creekmore Plumbing has a strong base of loyal, repeat customers who consistently praise their fair pricing, responsiveness, and friendly service across multiple reviews spanning several years. However, the most recent review (July 2024) is a serious negative outlier describing a faulty installation of a recirculation pump check valve installed backwards, a slow callback response, and a refusal to ... Read more

Creekmore Plumbing has a strong base of loyal, repeat customers who consistently praise their fair pricing, responsiveness, and friendly service across multiple reviews spanning several years. However, the most recent review (July 2024) is a serious negative outlier describing a faulty installation of a recirculation pump check valve installed backwards, a slow callback response, and a refusal to make the situation right financially — all of which meaningfully drag down the project completion and experience scores. Professionalism scores well overall but is tempered by the 2024 account of the company changing their story and denying responsibility. Pricing is a clear strength, with multiple reviewers noting costs well below competitors, though the 2024 reviewer ended up paying for unnecessary parts and a second plumber to fix the original error. The score reflects a company with a historically solid reputation that has at least one documented recent failure in workmanship and accountability. Read less