Creekmore Plumbing & Heating

The reviews reveal a complex picture of Creekmore Plumbing & Heating, demonstrating a divide between highly satisfied and less satisfied customers.Longstanding Loyalty and Reputation: Several customers note that they have been using Creekmore for many years, often passing the service down through generations. Reviews indicate a strong historical presence in the community since 1948, which is a com... Read more

The reviews reveal a complex picture of Creekmore Plumbing & Heating, demonstrating a divide between highly satisfied and less satisfied customers.Longstanding Loyalty and Reputation: Several customers note that they have been using Creekmore for many years, often passing the service down through generations. Reviews indicate a strong historical presence in the community since 1948, which is a comforting aspect for many clients.Positive Aspects: - Customer Service: Many reviewers commend the friendly and courteous staff, highlighting their commitment to customer satisfaction. They express appreciation for the promptness of service, with several instances of technicians arriving on time or even ahead of schedule. - Value for Money: A common theme is the affordability of Creekmore's services compared to competitors. Reviewers frequently mention that pricing is fair and that they often feel they are charged less than what they expected or compared to other plumbing services. - Efficiency: Several comments praise the quick resolution of plumbing issues. Reviewers recount that jobs are completed much faster than expected, resulting in lower final bills.Negative Aspects: - Service Errors: A significant critique involves installation errors, notably one review where a customer faced issues due to the installation of a pump that was done incorrectly. This situation led to additional costs and dissatisfaction with how the company handled the follow-up. - Accountability Issues: Some reviews express disappointment with the company Read less