American Services

American Services has a genuinely mixed record across its review history. On the positive side, multiple detailed reviews praise punctual arrivals, courteous crews, honest estimates, and responsive communication — particularly for foundation repair and HVAC work. However, a recurring and serious pattern of non-responsiveness undermines professionalism significantly: at least five separate review... Read more

American Services has a genuinely mixed record across its review history. On the positive side, multiple detailed reviews praise punctual arrivals, courteous crews, honest estimates, and responsive communication — particularly for foundation repair and HVAC work. However, a recurring and serious pattern of non-responsiveness undermines professionalism significantly: at least five separate reviews explicitly describe unanswered calls, ignored voicemails, and failure to follow up on quotes or warranty claims. Project completion is similarly split — several jobs were completed cleanly and on time, but at least two foundation warranty situations were abandoned entirely, and one detailed HVAC duct job was independently assessed by three other contractors as substandard work that the company refused to remedy. Pricing is generally viewed favorably, with multiple reviewers noting fair or competitive quotes and honest assessments, though one reviewer paid a premium for work that required correction by others. The overall score is pulled down meaningfully by the consistent responsiveness failures and the unresolved workmanship dispute. Read less