Potts Plumbing & Appliance Repair

This contractor has a mixed track record across only 3 reviews spanning several years. Two older positive reviews highlight prompt scheduling, same-day service, and professional demeanor, which partially support the professionalism and experience scores. However, the most recent review (2023) is a serious negative account describing post-service damage to a hardwood floor caused by a dishwasher le... Read more

This contractor has a mixed track record across only 3 reviews spanning several years. Two older positive reviews highlight prompt scheduling, same-day service, and professional demeanor, which partially support the professionalism and experience scores. However, the most recent review (2023) is a serious negative account describing post-service damage to a hardwood floor caused by a dishwasher leak, and the contractor's refusal to take responsibility or remedy the damage without additional charge significantly drags down the project completion score. Pricing data is limited to a single mention of a $65 trip charge under a home warranty, making that dimension unreliable. Overall, the recency of the negative review is weighted heavily and raises meaningful concern about accountability and follow-through. Read less