Pat Plumbing, Heating and Air

Pat's Plumbing scores strongly on professionalism, with the vast majority of reviewers across many years consistently praising friendly, courteous, and communicative technicians — this is the company's clearest strength. Project completion is generally solid, with most jobs described as finished promptly and thoroughly, though a small number of reviews cite scheduling errors, a missed callback, ... Read more

Pat's Plumbing scores strongly on professionalism, with the vast majority of reviewers across many years consistently praising friendly, courteous, and communicative technicians — this is the company's clearest strength. Project completion is generally solid, with most jobs described as finished promptly and thoroughly, though a small number of reviews cite scheduling errors, a missed callback, and at least one instance of work being abandoned at the last minute. Experience scores well overall, with multiple reviewers highlighting knowledgeable diagnostics and quality workmanship, but is tempered by a notable negative review alleging a furnace was falsely declared unsafe and a second opinion finding it operational — a serious credibility concern. Pricing is the company's most significant weakness, with a large number of reviewers across the entire review history explicitly describing costs as high, outrageous, or not competitive, and at least two reviews citing specific dollar amounts that suggest significant markups; the pricing score of 48 reflects this persistent, well-documented pattern of customer dissatisfaction. Read less