Lower Plumbing Heating & Air Conditioning

Lower shows significant inconsistency in service quality. Professionalism is generally strong with responsive communication and personable staff noted in recent positive reviews (2024, 2023), but severely undermined by documented failures in customer service protocols and scheduling reliability in older reviews. Pricing concerns are substantial—one recent review (2019) alleges significant overch... Read more

Lower shows significant inconsistency in service quality. Professionalism is generally strong with responsive communication and personable staff noted in recent positive reviews (2024, 2023), but severely undermined by documented failures in customer service protocols and scheduling reliability in older reviews. Pricing concerns are substantial—one recent review (2019) alleges significant overcharging and poor workmanship on a shower installation, while another (2018) praises fair pricing on a water heater upgrade. Project completion is mixed: multiple reviews confirm jobs were finished, but one critical 2013 review describes a bait-and-switch scenario where contracted work was refused and equipment was dangerously shut off. Technical experience appears competent when work is performed, but execution inconsistency is concerning. Read less