Legacy Service Company
1.8 /5 (25 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Legacy Service Company in the past month reflect a largely negative sentiment. Customers express frustration over delays, poor communication, and inadequate customer service, particularly regarding their responsiveness to queries and appointment scheduling. Complaints indicate a pattern of missed appointments and lack of follow-through on repairs, leading to feelings of being ignor... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
40%
- Professionalism
50%
- Experience
60%
- Completion
30%
Overview of Company Customer Sentiment Analysis in January
The reviews of Legacy Service Company reveal several troubling trends that paint a bleak picture of customer satisfaction. A recurring theme is a lack of effective communication with clients. Many reviewers report difficulties in reaching the company, experiencing unreturned calls, and receiving only automated texts for appointment updates, which often do not align with actual service delivery. Th... Read more