United Heating, Cooling & Plumbing

The reviews can be grouped into several recurring themes:Service Quality and Technician Expertise: Many customers expressed satisfaction with the technical expertise of the staff, highlighting individual technicians like Pony, Anthony, and Tyler for their thorough diagnostics and helpful explanations. Several customers noted that the technicians provided clear and actionable solutions, preventing ... Read more

The reviews can be grouped into several recurring themes:Service Quality and Technician Expertise: Many customers expressed satisfaction with the technical expertise of the staff, highlighting individual technicians like Pony, Anthony, and Tyler for their thorough diagnostics and helpful explanations. Several customers noted that the technicians provided clear and actionable solutions, preventing unnecessary expenses.Communication Issues: A significant number of reviews mention poor communication, especially regarding appointment scheduling. Customers reported instances of no-shows, lack of notification about delays, and difficulties getting responses from management or sales staff regarding ongoing issues. This has led to feelings of frustration and disappointment among customers who expect timely updates.Pricing Concerns: There is a clear divide in perceptions around pricing. While some customers found value in the services provided, others felt overcharged for maintenance visits, with specific mentions of high fees that didn Read less