Al Gordon Plumbing & Heating
1.0 /5 (5 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Al Gordon Plumbing & Heating reflect a strongly negative sentiment, with customers expressing deep dissatisfaction regarding the quality of work and customer service. The main grievances revolve around improperly sized HVAC equipment, lack of accountability, and an overall perception that the company prioritizes cost-cutting over customer satisfaction. The prevailing consensus amon... Read more
Services Offered Verified by Business
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sump pump installation
Water heater installation
Water heater repair
Business Details
- Phone Number: (319) 233-3991
- 3855 W Airline Hwy, Waterloo, IA 50703
Workman Score
- Price-friendly
40%
- Professionalism
20%
- Experience
30%
- Completion
20%
Overview of Company Customer Sentiment Analysis in January
The review shared provides a detailed account of a customer's negative experience with Al Gordon Plumbing & Heating. The primary issues identified include:Quality of Work: Customers noted that the HVAC system installed was inadequate for the size of their home. A specific complaint mentioned that a 2-ton A.C. unit was installed in a 1,650 sq. ft. house, which is deemed insufficient by multiple lic... Read more