Metro Plumbing & Heating

The reviews reveal a stark dichotomy in customer experiences with Metro Plumbing & Heating. Positive sentiments are encapsulated in testimonials that commend the company for its quick and effective service delivery. Customers like Joan C have described their interactions as pleasant experiences, praising the promptness of the team and their ability to efficiently resolve A/C issues. Phrases such... Read more

The reviews reveal a stark dichotomy in customer experiences with Metro Plumbing & Heating. Positive sentiments are encapsulated in testimonials that commend the company for its quick and effective service delivery. Customers like Joan C have described their interactions as pleasant experiences, praising the promptness of the team and their ability to efficiently resolve A/C issues. Phrases such as "fast & friendly service" and "great" indicate a strong appreciation for the tradesmen's expertise and approachability. In contrast, the negative reviews paint a grim picture, specifically highlighting significant misconduct and poor professionalism. One customer expresses outrage over a sexual remark made by a worker, indicating severe lapses in behavioral standards. Additionally, complaints about pricing being deemed "overpriced" suggest dissatisfaction with the value provided. One reviewer stated their experience was the "worst contractor" they encountered, which points to a potential pattern of severe service failures. Common findings in these reviews indicate that while some customers enjoy a high level of satisfaction, the experiences of others expose critical areas requiring immediate attention Read less