Overview of Company Customer Sentiment Analysis in May
The reviews paint a predominantly negative picture of this contractor across nearly all dimensions. The most damaging review (2022) details deliberate deception around pricing — installing a cheap toilet while charging for a premium one and refusing to provide receipts — which severely tanks both the pricing and professionalism scores. A second negative review describes a dismissive, unhelpful... Read more
The reviews paint a predominantly negative picture of this contractor across nearly all dimensions. The most damaging review (2022) details deliberate deception around pricing — installing a cheap toilet while charging for a premium one and refusing to provide receipts — which severely tanks both the pricing and professionalism scores. A second negative review describes a dismissive, unhelpful service call that resolved nothing and was followed by a refusal to return. A third review noted a missed appointment, billing discrepancies (charged for time not worked), and a mess left behind, though it was mildly positive overall. Only one review (2017) was clearly positive, praising dependability, fair rates, and skill — but it is the oldest review in the set and carries reduced weight due to recency rules. Read less