ServiceOne
2.3 /5 (190 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The overall sentiment expressed in the reviews for ServiceOne is predominantly negative. Customers cite significant issues with communication, punctuality, and the quality of service. Many reviewers report feeling frustrated and let down by the company's customer service, alleging that ServiceOne often fails to fulfill their commitments and improperly handles warranty claims. Complaints regarding ... Read more
Services Offered Verified by Business
Cooktop repair
Range repair
Appliance repair
Stove repair
Drain repair
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing repair
Refrigerator repair
Workman Score
- Price-friendly
40%
- Professionalism
40%
- Experience
60%
- Completion
50%
Overview of Company Customer Sentiment Analysis in January
The reviews for ServiceOne reveal several salient themes that contribute to the overall negative sentiment towards the company:Customer Service Issues: A significant number of reviewers mention negative interactions with customer service representatives, characterizing them as rude, unhelpful, and lacking in professionalism. Complaints highlight inconsistent communication, with many customers repo... Read more