MIT Plumbing

The reviews indicate a common theme of dissatisfaction, particularly concerning the responsiveness of MIT Plumbing. Reviewers mention attempting to reach out for urgent plumbing issues, only to find themselves waiting long periods without any follow-up. This has led to feelings of frustration and disappointment. A critical point raised is the perceived lack of courtesy in not returning calls pro... Read more

The reviews indicate a common theme of dissatisfaction, particularly concerning the responsiveness of MIT Plumbing. Reviewers mention attempting to reach out for urgent plumbing issues, only to find themselves waiting long periods without any follow-up. This has led to feelings of frustration and disappointment. A critical point raised is the perceived lack of courtesy in not returning calls promptly, suggesting that customers feel neglected or undervalued. Overall, the sentiment analysis suggests that improving communication with clients and addressing returned calls in a timely manner could significantly enhance customer satisfaction and the company's overall reputation. Read less