Torgerson Sewer and Drain Cleaning

In the reviews analyzed, there is an overall appreciation for Torgerson's knowledge and responsiveness. Customers expressed satisfaction with the company's availability, quick communication, and ability to handle complex plumbing tasks effectively without upselling unnecessary services. This responsiveness and integrity in business practices were highlighted as key strengths, reinforcing customer ... Read more

In the reviews analyzed, there is an overall appreciation for Torgerson's knowledge and responsiveness. Customers expressed satisfaction with the company's availability, quick communication, and ability to handle complex plumbing tasks effectively without upselling unnecessary services. This responsiveness and integrity in business practices were highlighted as key strengths, reinforcing customer loyalty and trust. However, a critical aspect emerged regarding hygiene and post-service clean-up. One review pointed out that while the plumbing work was done correctly, the aftermath left much to be desired. The reviewers criticized the lack of cleanliness, noting that the technicians left dirt and residue in the client's home after completing their work. Specifically, concerns were raised about tracking in mud and not cleaning the work area afterward. In summary, Torgerson Sewer and Drain Cleaning is regarded favorably for its technical skills and customer service but should address cleanliness practices to enhance overall customer satisfaction. Improved post-service clean-up might convert neutral or critical sentiments into positive ones, further solidifying their reputation. Read less